Accessibility and Site Help
How to increase text size
Using the mouse
Using your keyboard
|Microsoft Internet Explorer 7 and above (not on the Mac)
IE6 should work on the site, but there may be some issues with the layout
|View > Text Size. You can also use Tools > Internet options > Accessibility||Control key and + or – to increase or decrease text size|
|Safari 4 and above (on the Mac, limited support on the iPad)||Safari > Preferences > Advanced then select minimum font size to display||Command key and + or – to increase or decrease text size|
|Firefox 3.6 and above (on the PC, limited support on the Mac)||View > Text Size > Increase Font||Control key and + or – to increase or decrease text size|
|Google Chrome v 11 and above||Customize and control Google Chrome > Zoom||Control key and + or – to increase or decrease text size|
If you are using a test or ‘BETA’ version of a browser and experience problems, report these to the company supporting the browser so they can incorporate changes into future or live versions of the browser.
How to listen to onedestination.co.uk
Some operating systems also have built-in accessibility features that can read text aloud, or magnify parts of the screen. If you have your own screen reading software you should find it works well on onedestination.co.uk. We suggest if your software has a ‘forms mode’, that you do not turn it on.
Our site is designed for optimal use at resolutions between 1024×768 to 1280×1024.
Speed of the website
We recognise that a fast website is important to you and we work hard to make the site as fast as possible, but there are factors which impact the response speed which are outside our control. They include your connection speed, the performance of your Internet Service Provider, and the amount of traffic on the Internet at the time.
Plug-ins and helpers
Plug-ins and helpers are not required for key functions on our site, but we do assume you have:
- Adobe Reader for .pdf files
If a plug-in or helper application is required to access content, this will normally be highlighted. Plug-ins can be downloaded using the links below. But if you use the links British Airways cannot be held responsible for any associated problems with the plug-ins.